We wanted to let our customers know how Teel Tech Canada will be responding during the COVID19 pandemic. Our staff will be working remotely, and onsite as needed to ensure we are able to provide as much assistance as possible during these uncertain times. So, for the most part, business as usual but please refer to these points for details on how we are better able to serve you.
Digital Forensic Services
In order to aid Digital Forensics departments that may be understaffed due to closures, our Digital Forensics Services department will remain open throughout the COVID19 pandemic in order to assist you with your digital forensics caseload.
Teel Tech Canada is the forensic service provider to over 30 Police detachments/agencies/organizations; Government entities at the Federal; Provincial and Municipal levels; Insurance/engineering/legal companies; and Corporate companies worldwide. We utilize a secure method of transportation of all types of exhibits to ensure that continuity of these exhibits is maintained for court purposes.
If your not familiar with our forensics services at Teel Tech Canada, please visit: https://teeltechcanada.com/digital-forensic-services/
Digital Forensic Training
As of September/October 2020 we are going to be reopening our Toronto classroom. We want to ensure the safety of our students and instructors, therefore we will be implementing the following procedures to ensure we are operating in a safe manner.
Our Canadian classroom policy will be:
- Limit class sizes to 6 students to maintain social distancing (we may increase this to 8 if things change for the better with Canadian COVID numbers.)
- We will provide KN95 masks, gloves, and hand sanitizer to students.
- We will not be providing any shared food/drink to students at this time and may ask that you bring your lunch with you.
- Disinfectant wipes will be provided to wipe down touchpoints and shared surfaces.
If you have any questions about our upcoming training courses, please don’t hesitate to contact our training department at firstname.lastname@example.org.
Tools & Equipment
If you have placed an order for Digital Forensic Tools or Equipment, we are working hard to get your order placed and shipped.
Currently, we are meeting most of our delivery deadlines, but some orders may be affected due to closures from manufactures around the world.
For the purchase of forensics software and hardware we provide as a re-seller, we have seen no delays in getting the products or updating your SMS at this time.
We are seeing slight delays in products that source parts from Asian countries but in the last week, we have greatly improved in turn around times from our suppliers.
If you are looking for technical assistance of a forensic nature, please use our Google Group that currently has 2000 LEO/GOV/MIL forensic examiners from around the world who respond to questions 24 hours a day at https://groups.google.com/group/physical-mobile-forensics.
For all other inquiries please call our office at 1-250-893-6125
Stay healthy and safe everyone!
Bob Elder & the team at Teel Tech Canada